Last updated: 21 July 2025
These Terms & Conditions (“Terms”) apply to your use of aseanmedipass.com and the information, materials and enquiry functions provided through the website.
By using this website, you agree to these Terms. If you do not agree with them, please discontinue use of the website.
1. About MediPass
MediPass provides regulatory and market-access support for medical device and IVD manufacturers across Southeast Asia, including registration strategy, product registration, local representation, establishment licensing, market-access coordination and post-market regulatory support.
The website provides general information about these services and allows prospective clients and other users to contact MediPass regarding potential regulatory work.
2. Regulatory Information on This Website
Information published on this website, including country pages, regulatory guides, market information and Regulatory Insights articles, is provided for general informational purposes.
Medical device and related regulatory requirements depend on factors including product classification, intended use, technical characteristics, existing approvals, local representation arrangements, filing pathway and the requirements in force at the time of submission.
Regulations, authority practices, fees, timelines, forms, guidance documents and submission procedures may change.
Accordingly, website content should not be treated as a binding regulatory determination, legal opinion, guarantee of eligibility, or substitute for a product-specific regulatory assessment.
3. No Guarantee of Regulatory Approval
Nothing on this website constitutes a representation or guarantee that a product, company or application will receive registration, licensing, approval, listing, notification, import authorisation or other regulatory acceptance.
Regulatory decisions are made by the relevant authorities or other competent bodies in accordance with their applicable procedures.
Timelines and fees stated on the website are provided for planning or informational purposes unless expressly incorporated into a separate written agreement.
4. Enquiries Do Not Create a Client Relationship
Submitting a contact form, product information, document or regulatory question through this website does not by itself create a consulting engagement, agency relationship, authorised-representative appointment or other contractual relationship with MediPass.
A formal service relationship arises only when the relevant parties agree to the applicable quotation, statement of work, service agreement, appointment document or other written terms.
5. Regulatory and Market-Access Services
Where MediPass agrees to provide services, the scope, fees, responsibilities, timelines, assumptions, payment terms and other conditions will be governed by the relevant quotation, statement of work, agreement or other written arrangement.
If there is any inconsistency between these website Terms and a signed agreement relating to specific services, the signed agreement will govern in relation to those services.
6. Information and Documents You Submit
You are responsible for ensuring that information submitted through the website is reasonably accurate and that you are authorised to provide it.
You should not upload materials that infringe another party’s rights or that you are not permitted to disclose.
Where product or regulatory information is provided to MediPass for assessment, our ability to provide meaningful guidance may depend on the completeness and accuracy of the information supplied.
MediPass is not responsible for conclusions affected by materially incomplete, inaccurate or misleading information provided by a user.
7. File Uploads
The website may permit users to upload product information and supporting documents. The current enquiry form accepts common document and image formats and imposes technical file-size and upload limits.
Uploading a document does not guarantee that MediPass has reviewed, accepted or agreed to act on that document.
Users should retain their own copies of all submitted materials.
8. Intellectual Property
Unless otherwise stated, the text, layout, design, graphics, original regulatory explanations and other original content published on this website are owned by or licensed to MediPass.
You may view, download or print reasonable portions of the website for your own internal informational or business evaluation purposes.
You may not reproduce, republish, sell, systematically extract or commercially exploit substantial portions of the website without prior permission, except where permitted by applicable law.
Names, logos, materials and content belonging to regulatory authorities or other third parties remain the property of their respective owners.
9. Third-Party and Regulatory Authority Links
The website may link to government agencies, regulatory authorities, external guidance documents or other third-party websites.
These links are provided for convenience and reference.
MediPass does not control external websites and is not responsible for their availability, content, security, accuracy or subsequent changes.
10. Website Availability and Accuracy
We aim to maintain useful and accurate website information, but we do not warrant that the website will always be available, uninterrupted, error-free or fully current.
Regulatory information can change after publication. Users should obtain current, product-specific advice before relying on website content for a filing or commercial decision.
11. Limitation of Liability
To the extent permitted by applicable law, MediPass will not be responsible for loss arising solely from reliance on general website content without obtaining appropriate product-specific or engagement-specific advice.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Any liability relating to services performed under a separate written agreement will be governed by the applicable terms of that agreement.
12. Acceptable Use
You must not use the website in a way that is unlawful, interferes with its operation, attempts unauthorised access to website systems, introduces malicious code, or infringes the rights of MediPass or another person.
13. Changes to These Terms
MediPass may update these Terms from time to time to reflect changes to the website, services or applicable requirements.
The current version will be published on this page with the applicable “Last updated” date.
14. Governing Terms for Contracted Services
These website Terms do not replace the governing-law, jurisdiction, dispute-resolution or other contractual provisions contained in a quotation, statement of work, service agreement or other written agreement relating to specific MediPass services.
Those agreed contractual provisions will continue to apply to the relevant engagement.
15. Contact
For questions regarding these Terms or the website, please contact:
MediPass
Email: contact@aseanmedipass.com
Website: aseanmedipass.com