CNH readiness
Confirm the local holder, authorisation and access to technical data.
COSMETICS & PERSONAL CARE
MediPass acts as the local Cosmetic Notification Holder (CNH) by agreement, works with the importers and distribution channels you appoint, and connects NPRA notification, PIF maintenance and ongoing compliance.

YOUR MARKET-ENTRY PRIORITIES
Confirm the local holder, authorisation and access to technical data.
Prepare product and variant information for the national system.
Maintain evidence, renewal planning and post-market controls.
REGULATORY OVERVIEW
Cosmetics are regulated under the Control of Drugs and Cosmetics Regulations 1984, made under the Sale of Drugs Act 1952. Notification to the Director of Pharmaceutical Services is administered through NPRA.
The Cosmetic Notification Holder (CNH) must be a locally incorporated company or legal entity in the cosmetics field, with a permanent address and registration with the Companies Commission of Malaysia (SSM). A product owner may authorise a qualifying CNH.
FROM ASSESSMENT TO MARKET
Assess the formula, purpose, claims and presentation against the Malaysian cosmetic framework and current annexes. Regional ingredient updates must be checked against NPRA implementation.
Confirm the local company’s eligibility, product-owner authorisation and responsibilities. Arrange QUEST membership and system access before filing.
Prepare product and variant particulars, manufacturer or assembler details, ingredients, labels and the applicable authorisation, declaration or contract-manufacturing documentation.
The CNH submits the notification through QUEST. Manufacture or import for sale follows the notification requirements and remains subject to product compliance.
Notification is valid for two years. Submit renewal no later than one month before expiry, and assess subsequent changes under NPRA’s amendment or new-notification rules.
BUILD THE RIGHT FILE
Start with complete manufacturer information.
The checklist supports an initial readiness review. The exact filing and supporting evidence depend on the product, applicant and supply arrangements.
The PIF must be readily accessible at the CNH address specified on the label. Arrange access to manufacturer data before committing to the holder role.
PRODUCT PRESENTATION
Labels must meet NPRA’s required particulars and use Bahasa Malaysia and/or English. Review product function, instructions, ingredients, origin, responsible local-party details, contents, batch/date information and applicable warnings.
Keep claims within cosmetic scope and retain appropriate evidence. Notification does not relieve the CNH of safety and quality responsibilities. If a halal logo is used, the relevant JAKIM or recognised certification requirements apply; halal certification does not replace cosmetic notification.
AFTER THE FIRST NOTIFICATION
NPRA distinguishes changes that can be handled as amendments from those requiring a new notification. Evaluate the actual formula, name, manufacturer and holder changes before implementation.
Maintain the PIF and product records, monitor complaints and safety issues, and coordinate reporting or recall actions where required. Check updated ingredient annexes throughout the product lifecycle.
HOW MEDIPASS SUPPORTS YOU
Supporting overseas manufacturers entering Malaysia through a compliant local entity and supply arrangement, serving the distribution, retail and e-commerce channels you appoint.
MediPass acts as CNH by agreement, taking on NPRA notification, product-owner authorisation and PIF access arrangements.
Work with one or more importers and distribution channels of your choice; check filing details, shipment documents and notification-update requirements.
Maintain the PIF, renewals and variations; support regulatory correspondence, safety incidents and recalls; connect the applicable notification updates when channels change.
You choose and manage your sales channels; MediPass takes on the local responsibilities and services agreed between the parties. Import, title to goods, taxes and delivery arrangements are set out in the service agreement.
COMMON QUESTIONS
No. NPRA administers the cosmetic notification framework. The Medical Device Authority (MDA) applies a separate medical-device regime.
No. The Malaysian CNH must complete the national notification requirements. A shared ASEAN file can support preparation but does not replace the local process.
Yes. MediPass can act as the local Cosmetic Notification Holder (CNH) by agreement and work with the importers and distribution channels you appoint. NPRA’s notification arrangements allow one or more importers to be appointed; when an importer or distributor changes, the notification details must be updated under the applicable procedure. You continue to manage the commercial channels; we connect the local notification and ongoing maintenance.
A change of importer or distributor details alone is a Type 1 variation: the existing notification is amended and keeps its notification number. Changing the notifying company because distribution rights have changed is a different category that requires a new notification. Confirm what is actually changing first, and do not treat a channel adjustment as a change of CNH.
PLAN YOUR MALAYSIA MARKET ENTRY & SUPPLY
Share your products, formulas, manufacturing country and the sales channels you plan to work with. We will map out local notification, import arrangements and ongoing maintenance against Malaysia’s requirements.
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